Account Creation: You will receive an email with your username and email. However, you can create your own password.
Quick Tour: Inside the email, you will have a quick video tour highlighting the platform’s core functionalities.
After subscription (paid): You will receive a link to our onboarding process where you need to fill in all your information and book a tech and training call (via Zoom) with our experts.
Tech Support: Our tech specialist will help you set all the CRM features, integrations, and account settings to make the platform fit your business model and needs.
Training Call: After the basic platform and account setup, our experts will walk you through the platform showing all the features in your plan and how to use the platform daily.
Resources and Tutorials: Explore interactive tutorials for specific features and access ongoing resources like webinars, blog posts, and case studies.
Expert Support: Our friendly live chat support team is readily available to answer any questions and address any challenges you encounter along the way.
Our commitment to your success extends beyond the initial onboarding process.
Here’s what you can expect as a valued Kemo Saas customer:
Dedicated Success Manager (on higher tiers): Receive ongoing strategic guidance and support from a dedicated success manager who understands your business and goals.
Regular Feature Updates: We’re constantly innovating and adding new features to Kemo Saas. Stay updated with regular announcements and explore how these enhancements can further empower your sales and marketing efforts.
Priority Support: Enjoy priority access to our support team for any questions or technical issues you may encounter.
Customer Community: Connect with other Kemo Saas users, share best practices, and learn from each other in our vibrant customer community forum.
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