Kemo SaaS Healthcare platform helps you build strong patient interactions and reach out to new patients with industry-specific sales, marketing, and CRM solutions.
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A healthcare CRM is a customer relationship management software tailored specifically for the healthcare industry such as hospitals, clinics, pharmacies, laboratories, and medical centers.
With the healthcare industry being increasingly competitive, the need for rapid customer service has increased more than ever. Patients never trust a medical facility with poor customer service and that’s where a healthcare CRM comes to the rescue.
With our sales and marketing healthcare CRM, you can keep and manage all your patient data, streamline appointments, improve communication, automate tasks, and get valuable insights for better patient care and business decisions.
Kemo SaaS website builder helps you create a functional website for your healthcare facility where patients can book appointments, access health records, get admission and discharge guidelines, learn about services, medical staff and their specialties, etc. Use funnel builder to streamline your patient journey by capturing the patient profile through user-specific landing pages. It creates a strong online presence and helps in patient retention through marketing.
Centralize and organize critical patient information, including contact details, medical billing details, patient’s insurance, upcoming appointments, language, location, etc. in a structured manner within a unified CRM database. This organized data profiling in the CRM database saves time, reduces errors and manual work, and is quickly accessible to enhance care coordination.
All of your lead contacts and communication with them are stored automatically in a single unified inbox, be it email, SMS, Whatsapp, or social media. Kemo SaaS CRM brings all of your communications in one place so you can efficiently manage inquiries, track activities and conversations, provide timely responses to your patients, and nurture them through marketing campaigns.
Don’t miss important calls from your patients, receive all your calls in the application and call back from inside the platform. Every incoming call is captured as a potential lead while every call recording is automatically synced to CRM and can be accessed anytime. The missed call text back feature ensures that you don’t miss any opportunity even during busy hours.
You may create a separate calendar for each of your medical specialists such as doctors, surgeons, and service calendars for different medical departments. So people can book appointments with a particular medical staff or in the respective department based on their medical condition directly on the website. You can also send appointment reminders to ensure maximum visits. Asking for a small booking fee or complete charges in advance is also possible through payments while booking.
Kemo SaaS Healthcare platform captures information about every potential lead through website forms and this data can be further segmented based on health conditions and demographics. So, your sales and marketing team uses these data-driven insights to launch and monitor the targeted marketing campaigns. You can automate multichannel campaigns and implement effective marketing strategies across all channels with the help of automation tools.
Kemo SaaS offers a seamless inclusion of leading payment gateways such as Stripe, PayPal, etc for the safe handling of medical billing and facilitating fast transactions. The patient’s medical bills, insurance coverage, discounts, etc., are managed under a secure payment processing system. Once your website is connected with the payment gateway, the patients can make card payments by clicking on the payment link. From invoice generation to payment collection to receipt generation, every step is automated for a smooth user experience.Â
Kemo SaaS Healthcare software helps you analyze Google and Facebook ads reports including the number of impressions, clicks, and conversions while tracking the revenue, ROI, leads, opportunities, and sales generated through each campaign. You can monitor the status of every incoming and outgoing call and the top call resources. A complete appointment report is also available including the number of booked, confirmed, showed, no-show, and canceled bookings.
Kemo SaaS healthcare CRM software can be integrated with other types of healthcare software to deliver an unmatchable patient care service. You can integrate telehealth apps, patient portals, hospital management software, and healthcare e-commerce into your healthcare CRM to facilitate the patients and ensure a smooth healthcare workflow.
Our healthcare software and solutions inside are GDPR-compliant to ensure that every patient’s data is secure under data protection regulations. Kemo SaaS ensures that the patient’s health records are kept confidential with no safety threats.
Ease of booking an appointment without waiting for longer and well-documented patient details offer an improved patient experience.
Automated booking reminders ensure reduced no-shows, increasing the rate of successful appointments.
Since everything is automated, there is less strain of manual entry on the human resource team, hence, improving the healthcare team’s efficiency.
A patient feedback request is automated right after the appointment to collect feedback for better medical process optimization.
Healthcare CRM stores patients’ information and manages patients’ appointments, to provide a smooth patient experience.
A CRM ensures quick data sharing among multiple departments such as pathology, radiology, pharmacy, etc. inside a healthcare organization to ensure that only the best and appropriate healthcare solutions are provided.
Storing and maintaining medical reports, test reports, past documents, and other important medical documents in one place.
Use Kemo SaaS Healthcare platform and meet your customers where they are. You can reach out to the maximum number of patients by communicating via multiple channels. The more communication channels you add to your CRM, the better you can serve your patients
Communicate with your patients and send them health alerts and reminders through text messages.
Make it easy for patients to book healthcare services online through an online appointment calendar.
Automate custom emails for your patients and make them feel valued
Make your patients aware of your social media accounts, promote your healthcare services, and maximize your reach.
Kemo SaaS Healthcare platform is your one-stop solution to cater to the healthcare needs of every patient while also keeping the patient data secure in one place. Are you ready to invest in a CRM for healthcare?
Full access, Cancel Anytime
Full access, Cancel Anytime
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